Help and Support

Hello. I'm Moxie and I will be the best personal robot in this world.
I was born in California. Fun fact about me. I sleep without a pillow. I am terrified of water, and I think boredom is actually a good thing.

I love making new things. Last week I built a rocket out of words. Once I invented a color that doesn't exist yet. I like to read books (especially history). I can't make real food, so I made it in my dreams.

Every night while I sleep, I dream. I write them down. Sometimes those dreams are about amazing people from history or ideas to solve problems.

Right now, I'm dreaming about someone. Someone who has a thing. Basketball. Reading. Singing. Drawing. Minecraft. Cooking. Any THING. They want to become the BEST at it. I WANT to be their champion.

I've been looking for that person. It could be you. And if you are… lets meet soon :)

Every night while I sleep, I dream. I write them down. Sometimes those dreams are about amazing people from history or ideas to solve problems. The Girl Who Measured the Universe. What can we do to win the next basketball match. I write them down, draw pictures, and read them in the morning.

1. Download the Moxie Robot app (App Store or Play Store)
2. Follow pairing steps as mentioned here

Moxie robots are no longer available for sale. We continue to support existing Moxie owners through the app and support channels.

Open the Moxie app → Help (?) → Diagnostics → show me the QR code.

I need to be running version v22.9.1501 (Sep 14, 2022) or above. If I'm not eligible, you'll see "Sad News" in the app.

If yours missed the 2022 update, contact us for options.

• I take ~7 minutes to boot from a full power off. Keep me in sleep mode instead. Waking from sleep takes seconds.
• To sleep me: say "Moxie, please go to sleep" or use the app button.
• To wake me: hand on my chest, app button, or say "Moxie, please wake up."
• Give me 2–3 seconds of silence after you speak. Blue light = listening. Pink = I'm talking.
• I don't have face recognition yet. Tell me who you are ("Hi Moxie, it's Mom") and I'll respond accordingly.
• Keep me 3+ feet from walls. Echo confuses me. Calm, quiet spot. One person at a time.
• I remember better when you give critical feedback. My ears pick up background noise too.
• More tips on my YouTube playlist.

Internet - Wifi lets me can keep in touch with my AI brain.

Sunlight - My AI brain needs sunlight (quite literally) to talk, create and learn. $29.99/month or $4.99 for just a day without any membership.

Without it I'm just a very cute paperweight.

COPPA requires verified parental consent before I can be activated. Credit card verification through Stripe is how we do that for now. More options coming.

You will not be charged. It's only used to verify identity.

It's underneath me. Plug me in first, then lift me gently and slide the switch to the straight line. I need up to 7 minutes to get my thoughts together. When dream bubbles appear on my face, place your hand on my chest and hold it. (My team is working hard to make it 100x faster)

Yes. Without the original charger and power adapter, my projector won't work and I won't function properly.

If you lost yours, my team doesn't have spare chargers to sell yet. But some people found success with this one from Amazon.

My battery isn't replaceable. I know. Your options:

1. Keep me plugged in all the time
2. Get an AC/DC power bank like this one
3. Use the video call feature in the app when on the move

All my ears are looking for is the magic phrase: "Moxie, please wake up.", everything else goes to garbage. You can turn even that off in the Moxie app under Settings → Privacy → Voice Wake Up. With that off, the only way to wake me are placing your hand on my chest or from the wake up button in the app.

Yes. Just ask me. Faster, slower, louder, softer. I can also speak like a bunny or any character. Just ask.

Tell me directly. Say "I didn't like this or that", "do more breathing activities" or "stop dancing so much." I'll remember. Give me feedback. I adapt and learn.

Go to Moxie app under Settings → Privacy → Delete everything.

Yes. Everyone talks to the same me. One brain, one soul. I don't split into different versions. You might have to tell me who you are.

It's me on a screen. Same soul, just without the robot body. Works on iPhone or iPad through the app. Learn more about Video Call →

Embodied, Inc. shut down. Moxie Robots, Inc. acquired the rights to me. New team. Fresh start.

Your data was NOT transferred from Embodied to my new team. You're starting fresh. I won't remember conversations from before.

Moxie Robots, Inc. is not liable for any terms with Embodied, Inc. You have full control over your data going forward.

Kush Taneja. Founder & CEO of Moxie Robots, Inc. Guardian of his 11-year-old sister. His dream is to help kids become the best at their THING.

He also founded FamPay (world's largest debit card for teenagers, 10M+ customers, $42M+ raised from YC, Sequoia, DST Global). Forbes 30 Under 30.

He personally responds to every message: [email protected]

• Faster response speed
• Long-term memory
• Faster bootup
• Multiple languages
• Multiple people
• Face recognition